Retail

Town & Country Mill Creek Renovation: Where Convenience Meets Exploration

Seattle-based grocery chain offers up inspiration — and finds some of its own. Like our daily routes in life — efficiently mapped out according to the location of jobs, schools, and activities — trips to the grocery store often follow a predictable pattern. First stop: the produce section for salad greens; right turn to the frozen food aisle for a quick dinner item; loop around to the bakery section for a loaf of bread or dinner rolls; then a bee line to the check-out sta...

[White Paper] The Fluid, Sustainable Future of Retail

Millennials, Gen Z, and Gen Alpha are the stakeholders of the planet’s future. They consider consumption a matter of ethical, social, and sustainable concern — and this has a major impact on the future of retail. In the second installment of our Future of Retail research, Cushing Terrell's Retail Design Studio in partnership with Associate Professor Rebekah Matheny from the Ohio State University Department of Design, describe insights into how ecofeminism and intersection...

[White Paper] Driving the Future of Retail Through Experience per Square Foot

How do we optimize for experience in physical retail environments? By engaging the senses, integrating brand and placemaking, and prioritizing wellness. The physical retail environment has become even more crucial for driving sales, even at a time when there's a preference for the convenience of online shopping. The key to engaging consumers in physical spaces is to design in a way that maximizes in-person experiences. These immersive, unique opportunities to interact wit...

[Infographic] The Grocery Store Experience: How to Design Safe, Adaptable Shopping Environments

As we continue to settle into the economic and psychological realities of COVID-19, businesses are evaluating what response tactics worked well in 2020 and where there’s room for improvement to ensure resilience going forward. For businesses deemed essential, such as grocery stores, the learning curve has been short and steep — adapting hasn’t been about “if,” but “how” and “how fast.” There are some shining examples of stores that have, under the circumstances, truly embraced the proce...

Refrigerant Technologies: The Options and Why they Matter

According to the non-profit research organization Project Drawdown, refrigeration management is one of the top solutions to global warming. This significant impact is why the state of California is taking steps to drive big changes in the cooling and refrigeration sector. For a recent session at the North American Sustainable Refrigeration Council’s  (NASRC) Low-GWP & Energy Efficiency Expo, I teamed up with Tom Wolgamot from DC Engineering to talk specifically about the options for...

Design at the intersection of health, wellness, and retail

Consumers are time-conscious, and at the same time, they’re shifting to a lifestyle defined by health and wellness. As a result, the concept of well-being is taking on a whole new meaning in the world of retail. Today’s retailers are looking to strike a balance between efficient shopping and the desire to slow down, indulge, and connect. Thus, in this age of convenience, retail design must meet consumers where they are, both physically and emotionally, throughout their shopping journey....

IN THE NEWS: Nick Doherty Contributes to the Conversation on Natural Refrigerants

ACHR News recently covered a North American Sustainable Refrigeration Council workshop in which attendees discussed strategies for making the transition to alternative refrigerants. Cushing Terrell refrigeration engineer Nick Doherty is featured. From ACHR News (subscription required): California Supermarkets Prepare for Low-GWP Future NASRC workshop covers strategies for making the transition to alternative refrigerants By Joanna R. Turpin California is one of a growing number of stat...

Achieving authenticity: Telling a story through experience

As brick-and-mortar retail becomes more targeted and specialized, we use the term “authenticity” to describe success, but what does it really mean? The reinvention of retail The age of retail disruption has reshaped the consumer journey with an emphasis on immersive experiences and engaging environments. Today’s economy is driven by consumer preference, and as a result, retailers have exciting opportunities to explore new ways of creating memorable moments and a deeper connection with t...

Retail in 2019: Experience is everything

It’s 2019 and the retail landscape is dynamic, complex, and exciting. In late 2016, we saw headlines pronouncing “retail is dead.” 2017 continued the “retail apocalypse” narrative, while 2018 brought positive progression in the “retail revolution.” As we enter 2019, …...
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