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[Infographic] The Grocery Store Experience: How to Design Safe, Adaptable Shopping Environments

As we continue to settle into the economic and psychological realities of COVID-19, businesses are evaluating what response tactics worked well in 2020 and where there’s room for improvement to ensure resilience going forward. For businesses deemed essential, such as grocery stores, the learning curve has been short and steep — adapting hasn’t been about “if,” but “how” and “how fast.” There are some shining examples of stores that have, under the circumstances, truly embraced the proce...
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