Town & Country Markets
Town & Country Markets is a small-but-growing grocery chain based in the greater Seattle area. Their unique blend of hospitality and product offering netted them the Puget Sound Business Journal’s Family Business of the Year honor for 2020-21. They are known for their deep connections with customers, team members, contractors, community members – everyone. In addition, they have been extremely progressive in their approach to keeping customers and staff safe during the COVID-19 pandemic.
Cushing Terrell’s years-long relationship with T&C began with planning for their flagship store on Bainbridge Island, and grew into a collaboration that has seen our multi-disciplinary design team complete an array of work (including architecture, engineering, space planning, refrigeration design, and more) for each of their six locations. In addition, our team led T&C leadership on an exploratory tour of the many grocery/restaurant concepts in Austin, TX, which directly contributed to design decisions related to their several forthcoming remodels and new stores, and the shaping of their overall customer experience.
Town & Country’s core values align closely with Cushing Terrell’s, especially in their commitment to sustainable practices, which are on display in the remodel of their LEED Gold-certified Bainbridge store. Their stores center around sustainable design and food procurement, efficient lighting, and composting; and all future stores are being designed with CO2 refrigeration systems.
In addition, they center their offerings around three main concepts – food, people, and love – and Cushing Terrell is constantly challenged with designing to highlight these pillars. Especially in their remodeled stores, T&C is also committed to keeping a “scratchy” vibe: making the old new again while highlighting the original characters of its buildings’ wood beams, scarred floors, and other unique attributes. They want their stores to feel approachable, comfortable, and perfectly imperfect, like a home kitchen would be. And food should always be the star, with design elements serving as a backdrop.
INTERVIEW & TOUR: BALLARD STORE